AIR SUSPENSION SUPPORT
AIR SUSPENSION SUPPORT
FREQUENTLY ASKED QUESTIONS
On the remote menu, find and switch the compressor detect menu to ON to turn on the compressor. The compressor level is also controlled from the remote. For full instructions on the OLED remote control, click here.
The old versions of the Ksport Airtech Air Suspension Systems (Red Box systems) have been permanently discontinued. All support and parts for these systems are no longer available.
We highly recommend rechecking your air suspension system after 500 miles of driving or 1 month, whichever comes first. If you notice any signs of rubbing on the air bags or air lines, the source should be identified and remedied immediately. If your system was professionally installed, your installer should be consulted. Recheck all fittings for tightness. Additionally, the inside of your air tank will acquire condensation, and this water must be drained periodically. In most cases, this should be done every 4-6 weeks. Please check your air tank often (every 2-3 weeks) during the first 6 months of ownership, in order to understand how often your setup gathers condensation. You should also periodically inspect air lines for holes and cracks and replace as needed.
To check for leaks, inflate the air bags to 70 Psi. Spray all air line connections with a solution of soap and water. Check for bubbles in the soapy water to determine if there is a leak. If a leak is found, reinstall the air line to the fitting. Deflate air bags to minimum pressure required for your chosen ride height and check the air pressure again after 24 hours. A 2-4 psi loss after initial installation is normal. Retest for leaks if the pressure loss is more than 5 Psi after 24 hours.
For some applications, the shock absorbers come with adjustable lower mount and the locking collar must be tightened with a hammer and chisel. If the locking collar is not completely tight there may be a clunking noise.
WARRANTY & SERVICE
To begin a warranty claim or send your product in for service, please begin by downloading and filling out our contact form below.
Once you have completed the form, please either fax it to 480-829-8103 or submit it via our contact form here. A Ksport USA staff member will contact you within 1-2 business days regarding your warranty or service request.