Shipping

FREQUENTLY ASKED QUESTIONS​

Orders placed before 2pm (MST) that are in stock items usually ship the same day but sometimes may ship the following business day. If you are ordering and need expedited shipping please call us for faster order processing.

Ksport USA ships via FedEx domestically and internationally. See map here for FedEx Ground service times.  Hawaii and Alaska ship via FedEx 2-day air.  Shipments to Canada or other countries may vary, please check with our sales team for transit times.

Tracking numbers can be located two ways. If you create an account during checkout (recommended), then you will be able to check back regularly for updates on your order, shipping information and more. If you choose to checkout via a guest account, your tracking number will be automatically emailed once the order has been processed. If you do not receive your tracking number via email, please call our sales team and we can check for you.  Always check your spam/junk mail folders before contacting us for tracking information.

If you need to modify your order please call our sales team immediately as an email may not be received in time, go to junk mail folders, or have some other sort of delay. If an order has already been issued a tracking number it cannot be cancelled or changed. In that event, please call us to arrange a Return Merchandise Authorization (RMA) when you receive your item.

SHIPPING ZONES

Ksport USA ships via FedEx domestically and internationally.  See map below for FedEx Ground service times. 

Hawaii and Alaska ship via FedEx 2-day air.  Shipments to Canada or other countries may vary, please check with our sales team for transit times.

We are unable to ship to PO boxes.

KSport Shipping Zones

SHIPMENT TRACKING

Tracking numbers are automatically emailed every evening. 

Tracking numbers can be located two ways. If you create an account during checkout (recommended), then you will be able to check back regularly for updates on your order, shipping information and more. If you choose to checkout via a guest account, your tracking number will be automatically emailed once the order has been processed.

If you do not receive your tracking number via email, please call our sales team and we can check for you. Always check your spam/junk mail folders before contacting us for tracking information.

QUESTIONS? CONTACT US.

Our team is happy to help answer any questions you may have.

You can connect with us instantly via our chat system or phone, or submit a ticket and a member of our team will be in touch shortly.

Phone: 480 829 8100
254 west broadway rd., mesa, arizona 85210

MONDAY – FRIDAY      08:30 AM – 5:30 PM

Get In Touch