Support General F.A.Q
All returns are subject to a 25% restocking fee. Any returns must have a RMA# (Return Authorization Number) issued by a Ksport USA staff member, if not they will be refused. All items returned must be in brand new condition and in their original packaging. Any product that has been installed is not returnable, no exceptions. Special order items are not returnable, no exceptions. Shipping costs are not refundable.
Costs vary depending on each product. If you know what parts you need, please visit the Replacement Parts section of our website. If you need assistance please call us.
Depending on replacement part availability will determine if we can complete the service or if you will have to upgrade to newer parts at a discounted rate.
Unfortunately a warranty cannot be transferred between different buyers.
Yes, you can order any product directly from us. Please visit our webstore for 24/7 online ordering or if you’d like to speak to someone in person, give us a call during normal business hours to speak with a sales representative.