KSPORT SUPPORT CENTER
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TOPICS + RESOURCES
TOPICS + RESOURCES
FREQUENTLY ASKED QUESTIONS
We want you to be completely satisfied with your purchase which is why our return policy is meant to be as simple and clear as possible. All returns are subject to a 25% restocking fee. Any returns must have a RMA# (Return Authorization Number) issued by a Ksport USA staff member, if not they will be refused. All items returned must be in brand new condition and in their original packaging. Any product that has been installed is not returnable, no exceptions. Special order items are not eligible for returns, no exceptions. Shipping costs are not refundable. Please click here to review our return policy and procedures in detail.
Costs vary depending on each product. If you know what parts you need, please visit the Replacement Parts section of our website. If you need assistance please call us.
Replacement part availability will determine if we can complete the service or if you will have to upgrade to newer parts at a discounted rate.
Orders are processed Monday – Friday, 8:30AM – 5:30PM. For website or phone orders an email confirmation is sent out within 10-15 minutes of your order being placed. Orders placed before 2pm (MST) that are in stock items usually ship the same day but sometimes may ship the following business day. If you are ordering and need expedited shipping please call us for faster order processing. To get updates on your order status and detailed tracking information we recommend creating an account during checkout.
Yes, you can order any product directly from us. Purchases can be made 24/7 via our website or by phone during normal business hours. Our team of enthusiasts are happy to answer any questions you may have. For the quickest response time we recommend utilizing our online chat feature. Or, if you’d prefer to speak to someone directly you can give us a call during normal operating hours.
Yes! Ksport is proud to partner with talented drivers and enthusiasts across the world through a variety of sponsorship opportunities. Please email a detailed proposal to [email protected].
Tips for Sponsorship’s: Sponsorship proposals should be extremely detailed. They should include, but are not limited to:
- Photos or Renderings of the Car
- Previous and Current Sponsors
- Event Attendance Plans
- Social Media Handles
- Current and Planned Modifications
Please allow 2-4 weeks for review.